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Who should use QIA

QIA should be used by those companies which seriously consider service as an important part of their revenue :

All hospitality and tourism enterprises.
Airlines
Retail
Airports
Tour operators
Transport companies (limousines)
Cruise liners
Travel agents
Government bodies seeking to gather instant statistical analyses
Tourism development
Hotel development
Clients surveys on service and operational; services
Companies that would like to have a comparative analysis of their operations through out the world.
Human resources departments for Training and human resources needs.